Shipping & Delivery

Thank you for your support of the Blackcollegegrad brand. We want you to be satisfied with your purchase. If you have any questions regarding the delivery of your order, please access the information below. If you have any further questions, please contact us through our contact page.

What if USPS marks my package as delivered but it’s nowhere to be found?

If your package is missing and nowhere to be found, you can email us at shipping@blackcollegegrad.com and we will file a claim with USPS. The investigation can take up to 8 days. We won’t be able to refund until USPS comes back with the status of the claim.

How long will my order take to ship?

All orders are shipped from North Carolina. While orders are typically shipped within 2-3 business days, orders may take longer due to location, but we always ensure that your purchases are shipped and delivered as quickly as possible. You will receive an order confirmation email from us once your order has been successfully placed and additional emails once your order has been shipped and delivered.

How do pre-orders work?

Pre-order items will ship once stock becomes available. The estimated delivery date is not exact but will be listed in the product description of the item. You will receive an email with tracking info once it’s been shipped.
Pre-order shipping dates are subject to delays.

*Pre-orders are not eligible for cancellation or refunds.*